Teledyne FLIR endeavors to provide the highest level of technical support possible to you. Most support resources can be accessed through your product's Support page. From the machine vision page, click on your product family and then click the Go to Support Page link.

The Overview tab contains links to:

Spinnaker SDK download
Application notes
Knowledge base articles
White papers
Warranty information

The Resources tab contains links to:

  • EMVA Imaging Performance specification PDFs
  • Camera References (HTML)
  • Datasheets
  • Drawings
  • Firmware
  • Getting Started manual PDFs
  • Product Change Notifications (PCN)
  • Technical Reference manual PDFs

The Media tab contains links to videos about sensor technology and camera use.

Contacting Technical Support

Before contacting Technical Support, have you:

  1. Read the product documentation?
  2. Searched the Product Support page?
  3. Downloaded and installed the latest version of software and/or firmware?

If you have done all the above and still can’t find an answer to your question, contact our Technical Support team.