You are here: Installation Guide > Troubleshooting BFS-U3-19S4
FLIR endeavors to provide the highest level of technical support possible to you. Most support resources can be accessed through your product's Support page. From the FLIR machine vision page, click on your product family and then click the Go to Support Page link.
The Overview tab contains links to:
|Spinnaker SDK download|
|Knowledge base articles|
The Resources tab contains links to:
- EMVA Imaging Performance specification PDFs
- Camera References (HTML)
- Getting Started manual PDFs
- Product Change Notifications (PCN)
- Technical Reference manual PDFs
The Media tab contains links to videos about sensor technology and camera use.
Contacting Technical Support
Before contacting Technical Support, have you:
- Read the product documentation?
- Searched the Product Support page?
- Downloaded and installed the latest version of software and/or firmware?
If you have done all the above and still can’t find an answer to your question, contact our Technical Support team.
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